Refund policy
Last updated: 28 September 2026
Draft. This page hasn't been reviewed by a lawyer yet, and the legal entity behind Hopadoo isn't set up. Both must be done before real sales.
If Hopadoo isn't right for your family, you can get a full refund within 30 days of purchase. No questions asked.
How to ask for a refund
- Reply to your Paddle receipt, or go to paddle.net and look up your order, or
- email hello@hopadoo.com from the address you bought with.
Paddle.com, our reseller and Merchant of Record, processes the refund back to your original payment method. It usually shows up within 5–10 business days.
What happens to the unlock
After a refund, the license key can't be used on any new device.
After 30 days
Write to us anyway if something's wrong. We'll look at every request.